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Share your feedback on our website

We are making some improvements to our website and are looking for your feedback to help us understand more about your experience today. It will help us see how well it’s working and shape future changes.

Complete this short survey to let us know what you think – it should take no more than five minutes to complete. Thank you for your help.

Join our website testing group

We want to make our website easier to use. You can help by joining our website testing group.

If you join, we'll invite you to test parts of our website and tell us what you think. 

Your feedback will help us make the website better for everyone.

Anyone can take part. You don't need to be good with technology.

Sign up to join the testing group

What happens after you sign up

We'll occasionally invite you to take part in tests. You can choose which ones to join and you don't have to join every time.  

We might ask you to: 

  • try new online services
  • fill in surveys  
  • speak to our team about your experience
  • visit our office on Upper Street to share your thoughts or try services in person

Sometimes we might offer an incentive, like a voucher. We'll tell you if there's an incentive in the invitation.

You can leave the group at any time. We'll tell you how every time we contact you.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.