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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

Join our website testing group

We want to make our website easier to use. You can help by joining our website testing group.

If you join, we'll invite you to test parts of our website and tell us what you think. 

Your feedback will help us make the website better for everyone.

Anyone can take part. You don't need to be good with technology.

Sign up to join the testing group

What happens after you sign up

We'll occasionally invite you to take part in tests. You can choose which ones to join and you don't have to join every time.  

We might ask you to: 

  • try new online services
  • fill in surveys  
  • speak to our team about your experience
  • visit our office on Upper Street to share your thoughts or try services in person

Sometimes we might offer an incentive, like a voucher. We'll tell you if there's an incentive in the invitation.

You can leave the group at any time. We'll tell you how every time we contact you.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.