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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Paying on time

It is really important that you pay your council tax on time. If you pay late then you will be sent a reminder letter. If you continue to pay late then you will lose your right to pay in instalments.  

Please remember that depending on your payment method it can take several days for the money to reach us.

If you pay late then you will be sent a reminder letter. If you continue to pay late then you will lose your right to pay in instalments.

If you want to make sure that the money gets to us on time each month then you may wish to consider setting up a Direct Debit. You can then choose one of four dates for your payments to go out on each month.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.