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Payments unavailable on Sunday 9 November, 10am to 2pm

Due to essential maintenance on our payment systems, you will not be able make any payments online or by phone on Sunday 9 November between 10am to 2pm.

This means you won’t be able to pay for things like council tax, rent or parking penalty charge notices (PCNs) through our website or using our automated payment line (020 7527 8000). 

If you need to make a payment, please do it before or after this time. We are very sorry if this affects you.

 

 

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Council tax for landlords

Check who should be paying council tax, how much you pay for an empty property, and let us know about a change of tenancy.

Who is responsible for paying council tax

If you are a landlord renting out a property, who is responsible for paying council tax depends on the sort of letting arrangement you have.

  • Tenant: The tenants are responsible for the council tax when you rent the whole of the property to one person or family, or to joint tenants. We send the bill to your tenants.
  • Landlord: If you rent out the property to several people, each with their own tenancy agreement to occupy only part of the building you are responsible for paying the council tax, we send the bill to you.

Data privacy

We cannot give out information about any council tax account that does not belong to you, whether or not you own the property.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.