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  4. Adult social care complaints

My Islington unavailable on Saturday 26 September, 9am to 11am

Some My Islington services will be unavailable from 9am to 11am on Saturday 26 September while we carry out essential maintenance.

During this time, you will not be able to report a repair, view your council tax or housing account, or use the WhatsApp repairs service. Please try again after 11am.

We're sorry for any inconvenience caused.

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British Sign Language video about adult social care complaints

A British Sign Language (BSL) explanation of how to complain about adult social care.

The video has been divided into the following sections: 

  • Have you got something to say about our service? 
  • We want to hear from you!
  • What is a complaint? 
  • What happens if you remain unhappy? 
  • Address for the Local Government Ombudsman 
  • What happens if the complaint is not for us? 
  • Please send any complaints about adult social care to people@islington.gov.uk, write to Adult Social Care, 4th Floor, 222 Upper Street, London N1 1XR, or call 020 7527 8047
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