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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Cover your tracks

Use these pages safely

If you need to leave these pages quickly, use the "Exit this page" button and you'll go to the Google homepage. If you're worried about someone knowing you have visited this website, see the information below on covering your tracks.

Covering your tracks

Every time you use the internet your browser saves pieces of information such as images, search terms or words used in search engines and login names. This helps the pages you visit frequently to load faster, by loading the files from your hard disk drive instead of downloading the web page in full again. These pieces of information are saved as "cookies" and they can mark a trail, or "history", that reveals what you've been looking at online. You can take steps to minimise the chance of someone finding which websites you've visited. The Women's Aid website has detailed instructions on how to do this.

Please note: there is a risk involved in removing data from your computer. Removing cookies may clear saved passwords for membership sites such as online banking, which may alert others using the computer to the fact you've removed information. Also, they may notice if the address history on the computer has been cleared, raising suspicion. Again,it's usually safest to access online services from somewhere other than your home internet.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.