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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Cover your tracks

Use these pages safely

If you need to leave these pages quickly, use the "Exit this page" button and you'll go to the Google homepage. If you're worried about someone knowing you have visited this website, see the information below on covering your tracks.

Covering your tracks

Every time you use the internet your browser saves pieces of information such as images, search terms or words used in search engines and login names. This helps the pages you visit frequently to load faster, by loading the files from your hard disk drive instead of downloading the web page in full again. These pieces of information are saved as "cookies" and they can mark a trail, or "history", that reveals what you've been looking at online. You can take steps to minimise the chance of someone finding which websites you've visited. The Women's Aid website has detailed instructions on how to do this.

Please note: there is a risk involved in removing data from your computer. Removing cookies may clear saved passwords for membership sites such as online banking, which may alert others using the computer to the fact you've removed information. Also, they may notice if the address history on the computer has been cleared, raising suspicion. Again,it's usually safest to access online services from somewhere other than your home internet.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.