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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Discretionary Rate Relief for charities and non-profit-organisations

Charities in receipt of mandatory charity relief and non-profit-making organisations can apply for a discretionary discount on their rates.

Discretionary Rate Relief 2023-2026

The council's Discretionary Rate Relief (DRR) programme is now closed to applicants.

Discretionary Rate Relief is available as follows.

  • Up to 20% relief can be awarded to registered charities and registered sports clubs that qualify for mandatory rate relief.
  • Up to 100% relief can be awarded to organisations that do not qualify for mandatory rate relief, but who meet the eligibility criteria. 

If you have any queries please contact the Community Partnership team at partnerships@islington.gov.uk.

Islington-based voluntary and community sector organisations seeking support with their business rates are still entitled to receive mandatory rate relief of 80% off their business rates. For more information and to make an application please see the information on our Business Rates pages or contact our Business Rates Team on business.rates@islington.gov.uk.

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