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Resident Support Scheme

If you are facing extreme hardship, read more about how this scheme may be able to help you.

Universal Credit one week discretionary housing payment

Islington Council would like to scrap Universal Credit, we are aware that residents who have transferred to Universal Credit are struggling to meet their rent and other payments due to problems experienced with the process. 

To help residents impacted by Universal Credit, Islington Council are offering assistance via a discretionary housing payment equivalent to the amount of one weeks net rent, capped at the Local Housing Allowance rate for private tenants. 

All council tenants on Universal Credit will automatically receive a discretionary housing payment of one weeks net rent, credited to their rent account. Council tenants do not need to apply.

For other tenancy types you can apply by completing the form in 'Useful documents' below. The application process is a one-off opportunity to receive this discretionary housing payment, the deadline for receiving applications is midnight on 24 January 2019. 

A credit of the one week’s discretionary housing payment value will be processed by no later than 31 March 2019.

Please return the completed form to ResidentSupportTeam@islington.gov.uk

Resident support scheme

The scheme does not provide cash payments however grants can be given to help if you are on a low income and struggling financially; in need of essential household items; or if there is a cut to Housing Benefit and you are finding it hard to meet your rent payments.

If you have experienced a crisis or disaster, it could provide short term help with living expenses.

You should think about applying for Budgeting Loans, Budgeting Advances, Short-term Advances and Hardship Payments before you make an application to the Resident Support Scheme. Find out more information on our money advice page.

Referral to the scheme

Access to the scheme is through an online application form which is completed by a social worker, support worker or housing officer. If you are a tenant of Peabody, Clarion, Hyde or Partners for Improvement they can also complete the online application.

If you are housebound someone from our Visiting Team can visit your home to make an application. Call 020 7527 4990 to arrange a visit.

For more information on referral organisations and general enquiries call 020 7527 4990 or email us.

You can also visit Contact Islington at 222 Upper Street, N1 1XR

 

 

Universal Credit one week discretionary housing payment

Islington Council would like to scrap Universal Credit, we are aware that residents who have transferred to Universal Credit are struggling to meet their rent and other payments due to problems experienced with the process. 

To help residents impacted by Universal Credit, Islington Council are offering assistance via a discretionary housing payment equivalent to the amount of one weeks net rent, capped at the Local Housing Allowance rate for private tenants. 

All council tenants on Universal Credit will automatically receive a discretionary housing payment of one weeks net rent, credited to their rent account. Council tenants do not need to apply.

For other tenancy types you can apply by completing the form in 'Useful documents' below. The application process is a one-off opportunity to receive this discretionary housing payment, the deadline for receiving applications is midnight on 24 January 2019. 

A credit of the one week’s discretionary housing payment value will be processed by no later than 31 March 2019.

Please return the completed form to ResidentSupportTeam@islington.gov.uk

 

 

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