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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Third party network access

Third Parties who need access to Islington council networks and information systems to perform their services must have a signed contract or agreement in place and must comply with the council’s Information Governance and Cyber Security policies. A senior member of the Third Party needs to confirm compliance to our policies on behalf of their organization otherwise access will not be granted. The policies related to Cyber Security can be found at the bottom of this page.

What is a third party?

Third parties are defined as anyone not employed directly by Islington Council and fall into the following categories. These will include, but are not limited to:

  • Trusted Partners i.e. London Fire Brigade, NHS and Metropolitan Police
  • Outsourced support services
  • Staff working within the Local Health Community (e.g. Islington Clinical Commissioning Group)
  • Consultants, external agency staff and contractors (excluding REED agency appointments).

Important Information

  • Third Party network accounts will be disabled if not logged into for 90 days
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.