If you don't want to accept cookies, you can change your preferences
A confirmation email has already been sent to:
Please follow the instructions within the email to complete your registration.
Can't see the email? Please click the following link to resend the code.
Please try again by clicking on the link in the email we sent to you when you gave us your username and email.
If that doesn’t work, please call us on 020 7527 2000.
We have sent another confirmation email to the address registered on your account.
Forgotten username?
Forgotten password?
If you don’t already have a My eAccount register now. If you are having trouble with this form you can try logging in here.
Your rubbish and recycling collection day will be different to normal this week. This is because of the Easter bank holiday. Check what day we'll collect your rubbish and recycling.
Use this form if you have received a Penalty Notice and are within the 21 day period i.e between 1 and 21 days from the date of issue (please find the date of issue at the top of the penalty notice letter).
QSP reference (5 digits, starting with 0 or 1) (QSP reference is displayed in section 2 of the 'how to pay' page of your PN)