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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

Rubbish bins icon

Recycling and rubbish container guide

Which containers to use for your recycling and rubbish.

Garden waste recycling bags

If you have a garden waste collection permit you can ask for a reusable heavy duty bag for your garden waste. 

Due to very high demand there is a delay in delivery of reusable garden waste bags. We will deliver as soon as possible and your order will stay open until delivered. Garden waste can also be presented in open black bags in the meantime.

Please don’t overfill your bag with garden waste as it will become too heavy to lift safely.

Request a reusable garden waste bag by logging into or signing up for a My Islington account. 

Request bag

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