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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Recycling and rubbish container guide

Which containers to use for your recycling and rubbish.

Communal bins

Most estates have communal recycling bins. These are large mixed recycling bins for putting loose, unsorted recyclable materials in.

We keep the recycling bins locked to help prevent things that cannot be recycled being put into them. Open bins can attract large bags full of general rubbish, builders’ rubble and other waste that we cannot recycle. 

If you are a landlord and want to help avoid contamination in recycling, we've provided information including posters, leaflets and communication advice for your tenants.

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