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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

Rubbish bins icon

Recycling and rubbish container guide

Which containers to use for your recycling and rubbish.

Food waste recycling containers

Houses and converted flats

If you live in a house we'll provide you with: 

  • a small kitchen caddy to store food waste in your kitchen
  • a secure outdoor food waste bin to transfer food waste into every few days.

We provide the same service to some but not all converted flats. 

Estates and blocks of flats 

If you live on an estate or in a block of flats and have a food waste recycling service, we'll provide you with a small kitchen caddy to store food waste in before transfer to a large communal food recycling container.

Request containers

Request containers

Flats above shops or other commercial premises

Unfortunately, we can't provide a food waste recycling service if you live in flats above shops. 

Where you can get compostable liners for kitchen caddies

Libraries

Compostable liners for kitchen caddies can be collected from your local libraries.

Community centres

They can also be collected from these community centres:

  • Elizabeth House Community Centre, 2 Hurlock Street, London N5 1ED: Monday to Friday, 9am to 6pm
  • Jean Stokes Community Centre, Coatbridge House, Carnoustie Drive, London N1 0DX: Monday to Friday, 9am to 5pm
  • Mildmay Community Centre, Woodville Road London N16 8NA: Monday to Friday, 9.30am to 5.30pm 
  • Vibast Centre, 167 Old Street, London EC1V 9NH: Monday to Friday, 10am to 4pm

Concierge offices

And the following concierge offices:

  • Andover Estate Noll House, Corker Walk, N7 7RX 8am to Midnight (Sun to Thurs) and 10am – 2am (Fri and Sat)
  • Bemerton Orkney House, 195-199 Caledonian Road, N1 0AF 8am to Midnight (Sun to Thurs) and 10am – 2am (Fri and Sat)
  • Finsbury Estate Michael Cliffe House, Skinner Street, EC1R 0WX 8am to Midnight (Sun to Thurs) and 10:30am – 2.30am (Fri and Sat)#
  • Harvist Estate Talbot House, 78 Hornsey Road, N7 7LT 8am to Midnight (Sun to Thurs) and 10am – 2am (Fri and Sat)
  • Kings Square Turnpike House, 240 Goswell Road, EC1V 7PE 8am to Midnight (Sun to Thurs) and 10:30am – 2.30am (Fri and Sat)
  • Kestrel House Pickard Street, EC1V 8EN, 8am to Midnight (Sun to Thurs) and 10:30am – 2.30am (Fri and Sat)
  • Peregrine House Hall Street, EC1V 7PS 8am to Midnight (Sun to Thurs) and 10:30am – 2.30am (Fri and Sat)
  • Pleydell Estate Grayson House, 5 Radnor Street, EC1V 3SR 8am to Midnight (Sun to Thurs) and 10:30am – 2.30am (Fri and Sat)
  • St. Luke’s Estate Godfrey House, 45 Bath Street, EC1V 9ES 8am to Midnight every day
  • Weston Rise 187 Pentonville Road, N1 9NZ 8am to Midnight (Sun to Thurs) and 10am – 2am (Fri and Sat)

Supermarkets

Compostable liners for kitchen caddies can normally be purchased from some supermarkets too.

Please do not use plastic bags for your food waste containers.

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