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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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What we pick up as household rubbish

This handy guide will help you decide what to put in your rubbish bin or black bags.

Items we do not pick up

  • recycling 
  • DIY waste such as soil, rubble, bricks, wood (take to the Reuse and Recycling Centre
  • garden waste (if a garden waste collection is not provided, take to the Reuse and Recycling Centre) 
  • electrical items (take to the Household Reuse and Recycling Centre or use Your local area to find your nearest small electrical items recycling point)
  • batteries (most supermarkets and libraries have battery recycling points) 
  • textiles (take to your nearest recycling point)  
  • items which may make your dustbin too heavy to be lifted by one person 
  • fluorescent light bulbs (take to the Reuse and Recycling Centre)  
  • mobile phones or other electrical gadgets (take to the Reuse and Recycling Centre or take to the nearest small electrical items recycling point). 

What to do with waste we do not collect

 We do not collect the waste listed below, go to their pages to see how to dispose of it.

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