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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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What we pick up as household rubbish

This handy guide will help you decide what to put in your rubbish bin or black bags.

Items we pick up

Please note the household rubbish listed below should be bagged up securely and may be left in a container such as a dustbin or wheelie bin or communal rubbish bin for collection. 

  • polystyrene 
  • nappies/sanitary products 
  • takeaway coffee cups 
  • used kitchen paper 
  • food-soiled pizza boxes 
  • toys, crockery, broken glass (wrap all broken glass)
  • foil-lined packets (including foil-lined crisp packets, sweet wrappers and pet food sachets)
  • light bulbs 
  • Pyrex items 
  • mirrors 
  • empty paint tins 
  • 'Jiffy' padded bags 
  • photographs 
  • laminated paper or foil wrapping paper 
  • dirty/fouled textiles 
  • large bones/carcasses 
  • pet waste and bedding
  • used duvets and pillows
  • food waste if no food waste service is provided for your property. 

Please think about taking good quality items to a charity shop for reuse or having them repaired.  

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