Skip to content

Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

Rubbish bins icon

Plastic

See below for lists of plastic items you can or can't recycle.

What you can't recycle

You can't put these plastics in your recycling container - they must go in the same bin as your rubbish:

  • Bio-degradable and degradable bags
  • Black sacks
  • Blister packs
  • Bubble Wrap
  • CD and DVD cases
  • Cellophane
  • Foil balloons
  • Foil-lined packets (sweet wrappers and crisp packets)
  • Laminated paper
  • Plastic coat hangers
  • Plastic film wrap (also known as flexible wrapping or soft plastic wrap which is used to wrap bread, fresh salad, dried foods and microwave meals)
  • Plastic flower pots
  • Plastic storage boxes
  • Polystyrene/styrofoam (packaging trays, beads and disposable coffee cups)
  • Toothpaste tubes
  • Tupperware containers
Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.