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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Book a bulky waste collection

If you live in Islington, use this online form to arrange for us to collect large items of household waste like mattresses, furniture and cookers.

The council will use the information you provide for the purpose of managing and improving the delivery of the service. The legal basis for processing this would be under the Highways Act 1980. New Roads and Street Works Act 1991 as well as the Traffic Management Act 2014.

We will not share the information with other council departments or external bodies.

We will always process your information in accordance with the law - for more information on the basis on which we process, use and store your information, please refer to the council’s Privacy Policy.

Are your items in good condition and reusable? If so, please arrange a reuse collection instead. It’s cheaper and the items will be cleaned or refurbished and sold to local people at affordable prices. Otherwise, please continue to book a bulky waste collection.

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