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Stay well in winter - get a free Well Winter check

How older people can take advantage of our SHINE scheme

From grants for heating and insulation and benefit entitlement checks, to fire safety checks and falls assessments, our SHINE scheme can help you to have a safe, warm and well winter.

With one phone call you can access over 25 services, including:

* advice on saving energy and grants available for heating and insulation
* support with bills and energy debt
* 'Energy Doctor in the Home' home visiting service
* benefit checks by the Welfare Rights Team
* falls assessments (from the REACH Team)
* telecare applications (from the REACH Team)
* befriending services from Finsbury & Clerkenwell Volunteers, Dorcas and the Friendship Phone Network
* fire safety checks (from London Fire Brigade)
* home security checks (from the police)
* air quality alerts for people with respiratory diseases (from airTEXT)
* handyperson service.

Contact us today for your free Well Winter Check on 0800 953 1221 or 020 7527 8203 or email

We’re particularly keen to hear if you:

  • are over 60
  • have a heart or respiratory condition
  • have a condition like sickle cell disease, lupus, dementia or serious mental illness
  • are on a low income and have a child under 5
  • have had a fall in the last year, or you're worried that you might fall in your home or elsewhere

Hot and cold weather tips

Get some tips and advice from NHS Choices, including how to cope in hot weather, and staying warm in winter.

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