Social care and health

About Social Care and Health

A wide range of partners contribute to making Islington a healthy and happy borough, where vulnerable adults feel safe and supported to achieve their potential.

Social care and health in Islington

A wide range of partners contribute to making Islington a healthy and happy borough, where vulnerable adults feel safe and supported to achieve their potential.

Service users and all our residents have a huge role to play, along with the voluntary sector, the NHS, and Islington Council.

The Islington Health and Wellbeing Board and the Islington Safeguarding Adults Board are the bodies that have overall responsibility for overseeing everything that goes on and ensuring everyone works together to achieve the best outcomes for adults in Islington and to protect people in our community from harm.

Share your views – comments, compliments, complaints and feedback

If you have a comment, a compliment for one of our staff, or a complaint or some feedback about one of our services, please contact the Customer Services team.

You can call them on 020 7527 8047 or you can email: socialservices.complaints@islington.gov.uk.

The postal address is 7 Newington Barrow Way, London N7 7EP.

Get help in an emergency

If someone is in immediate danger, dial 999.

In other social care emergencies in the borough between 9am-5pm Monday-Friday, contact the Access and Advice Service on 020 7527 2299.

In other social care emergencies in the borough between Monday-Friday 5pm-9am and 24 hours on Saturdays and Sundays, contact the Emergency Duty Team on 020 7226 0992.

Talk to your allocated social worker

If you have an allocated social worker, you can get straight through to their extension without going to the Access and Advice Service. Just dial 0207 527 2299, then press option 1. You will be put through to the council switchboard who will ask for the name of the person you are calling for, and then put you through.

Get your OT equipment repaired

If you have occupational therapy (OT) equipment installed in your home and it needs repairing, you can call us on 0207 527 2299 (select option 2).

The Access and Advice Service

Contact the team for all initial queries, new and returning referrals and adult safeguarding. The service is open between 9am-5pm Monday-Friday. You can call them on 020 7527 2299 or email: access.service@islington.gov.uk. Our Minicom number is 020 7527 6475 and the postal address is 222 Upper Street, London, N1 1XR.

Was this information helpful?
  1. Please select