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Need help?

If you need support or know someone who does, there is lots of help available in Islington

Last updated: 22 July 2021

We are Islington helpline

Contact We are Islington if you need support, for example, if you are self-isolating and struggling financially. You can even call for a friendly chat or for information about staying healthy and well. 

Call the We are Islington helpline on 020 7527 8222 or minicom on 020 7527 1900. Lines are open every day from 9am to 5pm.

For British Sign Language (BSL), use Signvideo. Lines are open Monday - Friday from 9am to 5pm, Saturday from 9am to 1pm, Sunday closed.

You can also email:

Other support services if you’re anxious or worried

There is more advice and details of support services that can help you if you’re feeling anxious or worried about coronavirus, self-isolation or the easing of restrictions. Go to our mental health support and advice page or browse our support directory.

Browse our support directory 

Support for residents who are clinically extremely vulnerable

For up-to-date guidance for people who are clinically extremely vulnerable please see government advice.


If you need support to understand the guidance, to register as clinically extremely vulnerable, please contact We Are Islington and we will be happy to help.


Financial support

Go to our financial support page for details of the support schemes during the pandemic, including Test and Trace Support Payments if you're self isolating.


Taxicard update

To support Taxicard members during the pandemic, the London Taxicard scheme has been amended as follows:
• Taxicard drivers can pick up and deliver essential supplies for members e.g. essential items pre-bought online or over the telephone
• Friends and family can travel on a member’s behalf using their Taxicard to pick up and deliver essential supplies

This change will allow Taxicard members to continue to use their subsidised trips during a time when they may not able to travel, in line with recently issued Government and Public Health England guidelines.

To make arrangements for a delivery, or for family/friends to travel on a member’s behalf, call the Taxicard booking line on 020 7763 5001.

At the time of the booking, the cost of the journey will be confirmed and the member contribution will need to be paid by debit or credit card.

Further details are available on the Taxicard website or you can email

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