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Need help?

If you need support or know someone who does, there is lots of help available in Islington

Last updated: 9 July 2020

We are Islington helpline

Are you struggling to cope at the moment, or concerned about a friend or neighbour? If you or someone you know needs support, then help is available. 

Islington Council, voluntary sector and mutual aid groups are working together to provide support. This could include help with getting food or medicine, online group activities, legal advice or a friendly phone conversation. 

You can contact organisations directly or call the We are Islington helpline on 020 7527 8222 or minicom on 020 7527 1900. Lines are open every day from 9am to 5pm.

For British Sign Language (BSL), use Signvideo. Lines are open Monday - Friday from 9am to 5pm, Saturday from 9am to 1pm, Sunday closed.

You can also email:

Browse our support directory

Support for residents shielding 

Residents who are most at risk of serious illness as a result of coronavirus are being asked to follow NHS shielding advice.

The Government, council and health services are providing essential support to these residents.

What shielding is and how to get help

Taxicard update 

To support Taxicard members during the outbreak of Covid-19 (coronavirus), the London Taxicard scheme has been amended as follows:
• Taxicard drivers can pick up and deliver essential supplies for members e.g. essential items pre-bought online or over the telephone
• Friends and family can travel on a member’s behalf using their Taxicard to pick up and deliver essential supplies

This change will allow Taxicard members to continue to use their subsidised trips during a time when they may not able to travel, in line with recently issued Government and Public Health England guidelines.

To make arrangements for a delivery, or for family/friends to travel on a member’s behalf, call the Taxicard booking line on 020 7763 5001.

At the time of the booking, the cost of the journey will be confirmed and the member contribution will need to be paid by debit or credit card.

Further details are available on the Taxicard website or you can email


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