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Commercial noise

If you are experiencing noise from building sites, commercial or trade premises, or pubs or clubs and you have been unable to contact them yourself, contact the council. Visit the reporting pages to see how to report it.

If you are disturbed by commercial noise and are able to identify the source, try visiting the premises and speaking to the manager. In many cases, they may not be aware that there is a problem and may be able to resolve the problem quickly and easily.

Construction

Building sites are often a cause of significant short-term noise nuisance, some of which may be unavoidable. The law recognises that construction and demolition noise is often unavoidable and temporary. Therefore the standards of noise control the council can enforce for construction and demolition sites are significantly less stringent than for other noisy premises.

Building sites are permitted to carry out noisy works Monday - Friday, 8am - 6pm and on Saturdays, 8am - 1pm, no work is permitted on Sunday or bank holidays.

If you consider noise from a construction site to be unreasonable or unnecessary, try visiting the site office and speaking to the site manager as the contractor may not be aware they are causing a problem. Be prepared to offer a compromise.

Commercial premises (e.g. fans, machinery, vehicles, ventilation systems)

Sometimes people at home or at work are disturbed by noise from commercial or trade premises. Where these noises occur continuously or loudly, or when they are new noises, they can be very annoying.

If you are disturbed by commercial noise and are able to identify the source, try visiting the premises and speaking to the manager. In many cases, they may not be aware that there is a problem and may be able to resolve the problem quickly and easily.

Pubs and clubs

Noise originating from pubs and clubs can be very annoying and disturbing to others if it is uncontrolled and exceeds reasonable levels. Residents must be prepared to experience some inconvenience if they live near to a pub or club, but if this noise become intolerable, for example if late night music noise prevents residents from going to sleep you can report it.

Where complaints are received about noise from an existing pub or club, the officers will visit the premises to assess the seriousness of the complaint and try to establish the cause and possible solutions to the problem. If after investigation we find it to be unreasonable then we can take steps to prosecute the person responsible or object to the renewal of their licence if the problem is still not resolved. For more information on licensed premises visit our licensing webpages.

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