We all experience anti-social behaviour from time to time (e.g. if a neighbour is playing loud music, or has a loud party once in a while). But we will not tolerate it where it becomes a regular occurrence and impacts significantly on our residents’ lives. Working with the residents, our dedicated ASB teams and partners will work together to do everything we can to try and resolve it.
It can be a complex issue so the steps we take will depend on things like the type and severity of anti-social behaviour, the quality of information available about incidents and what measures have proven most effective in the past. There isn’t a single solution for all. Below gives you a taste of the type of action we take.
Partnership - working together
As well as our dedicated ASB First Response Team, we use resources and skills from teams across the council, such as our Youth Services, Housing, Licensing, Trading Standards and our Street Environment Services. We also work very closely with other organisations such as the police and Victim Support to make sure that together, we are doing everything we can to minimise anti-social behaviour (e.g. by sharing information and resources) and to support people who are suffering because of it.
Our residents also play a vital role in helping us to tackle anti-social behaviour and we work with the community to get their ideas and help with the best way to resolve anti-social behaviour issues. Not only can you make us aware of a problem by reporting it, there are other ways you can get involved too, for example by joining your local Safer Neighbourhood Panel.
Bringing people together to help resolve their differences
Where possible we need to intervene early so we have a better chance of stopping the ASB quickly. Legal action is not always the best way to resolve things as it can take time and be costly.
Sometimes problems such as neighbour disputes come about because of a lack of understanding about the impact a person’s behaviour is having on others. If you are unable to speak to your neighbour about this we may be able to help by bringing people together in a supportive environment to help resolve differences.
Enforcement - cracking down on unacceptable behaviour
Where legal action is needed, depending on the problem, there are many different enforcement tools we can use to help us crack down on the small minority who persistently make other people’s lives a misery. For example we can:
interview the person responsible and issue a formal warning
enforce tenancy conditions e.g. give notice to seek possession of a property
issue noise abatement notices e.g. for loud music
issue Injunctions or Criminal Behaviour Orders (CBOs) e.g. to stop people gathering in a certain area, or with certain people
call a licensed premises to a review meeting e.g. where they are selling alcohol to young people.
Supporting and advising those affected
We know that anti-social behaviour can be very distressing and can have a huge impact on residents’ quality of life. We encourage anyone in this situation to report it to the ASB reporting line so that we can offer advice, including putting you in touch with the right support agencies.
If you have been a victim of anti-social behaviour and do not want to report it to us or to the police, you can also contact Victim Support either call Islington Victim Support on 020 7700 6014, email email@example.com or call the London helpline on 0845 30 30 900. For more information see the Victim Support London website.
Looking at the bigger picture
We also look at other issues that might be encouraging the anti-social behaviour or making it worse. For example, we may look at how an environment can be made safer by installing better lighting, cutting back plants, or by giving an area a deep clean. Once an area looks clean and feels safer it is less prone to anti-social behaviour.
We use crime data and information gathered through reports to the council’s ASB team, Police and Parkguard (patrol service working in partnership with the Islington Council to patrol council estates, parks, licensed premises to help tackle ASB) to get a picture of what is happening, where and when. This helps us to target the right resources to solve a particular problem. For example, we may work with teams or organisations who:
provide positive activities for young people who may be getting drawn into anti-social behaviour
work with parents and whole families to help them address any issues in the home
give support to people with substance misuse issues which may be contributing to their behaviour.