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Community trigger

The community trigger allows you to request a review if you believe that no action has been taken in response to your reports of anti-social behaviour (ASB).

It is a tool that has been introduced as part of the Anti-Social Behaviour, Crime and Policing Act 2014. Islington Council, along with the police, local housing providers and health services have worked together to bring in the community trigger and give more protection to residents.

We take ASB very seriously and satisfaction with the council’s ASB service is high but the community trigger gives residents extra protection should they need it.

When to use the trigger

You can use the community trigger if:

  • You have reported ASB to the council, police and/or registered housing provider three times in the last six months
    and
  • no action has been taken
    and
  • your case has been closed. (If it is still open you must wait for the outcome.)

Not eligible for the trigger?

If you need to report a new ASB incident or to check the status of an existing report visit the ASB homepage (from the left hand navigation) or call 020 7527 7272.

Using the trigger

  • Fill in a community trigger form below in Useful documents 
  • Call 020 7527 2000 (Mon-Fri, 9am-5pm)
  • Email communitytrigger@islington.gov.uk 
  • Write to Community Safety, 222 Upper Street, Islington N1 1XR.

What happens when you activate the community trigger?

1. We will contact all the relevant agencies (e.g. the police, the council, your housing provider) to identify whether the trigger threshold has been met.
2. We will look at your case and discuss what action has and can be taken.
3. We will contact you within 10 working days of receipt to let you know the decision and any further action that will be taken.

Community Trigger statistics

Between April 2016 and March 2017 the following community trigger activities took place:

  • Number received: 2
  • Number where the criteria was met: 1
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