Appeal against a Penalty Charge Notice
You can begin the process to appeal against a Penalty Charge Notice on this page. Read about what we need from you to process your appeal and how long long it will take
Start your appeal
If you wish to appeal against a Penalty Charge Notice (PCN) please email us within 14 days of the ticket being issued.
You must include the following information for us to consider your appeal
- the Penalty Charge Notice (PCN) number
- your vehicle registration number
- your home address.
Please also attach any relevant scans or supporting documents in the email. Please provide as much detail as you can and any evidence you feel may support your claim.
Alternatively if you do not have access to email, you can appeal by post.
Postal appeals can be sent to
Islington Parking Services
PO Box 2019
Pershore
WR10 9BN
What happens next
If you email or write to us within 14 days of the ticket being issued, we will put your case on hold until we respond.
islingtonparking@civica-rm.co.uk
If you are unsuccessful in your appeal
We will reconsider offering the discount for a further 14 days.
If you are unhappy with our decision
Please do not write to us again until a Notice to Owner (or an Enforcement Notice, where applicable) has been issued to the registered keeper of the vehicle. This is sent 28 days or more after the date the ticket was issued.
Appeal step 2: Formal appeal
The Notice to Owner gives the keeper of the vehicle the opportunity to make a formal appeal, this is in addition to any appeal that has previously been made. You may however have to pay the charge in full if you are unsuccessful.
Appeal step 3: Appeal to the adjudicator
If you do make a formal appeal and it is unsuccessful, you can still make a further appeal to an independent adjudicator at the Environment and Traffic Adjudicator (ETA). An ETA form will be sent with the rejection letter should your formal appeal fail.
The adjudicator is fully independent of the council and his or her decision is legally binding on both parties.
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Appeal against a Parking Charge Notice issued on an Islington Council estate
Parking Charge Notices are issued on some Islington estates and have a different appeal process
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Pay a Penalty Charge Notice
Your ticket reference number should start with an IS or IZ
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View images of the alleged parking offence
See footage of what happened.