Your area housing office deals with rent enquiries, tenancy matters, re-housing enquiries, communal area repairs, new communal door fobs, estate parking, anti-social behaviour, information about mutual exchange and some housing benefit enquiries. You can also book home visits and make appointments with housing advisors.
For office opening times and facilities, times of advisors on housing benefits issues, management team and staff names please click on the link to your area housing office.
Area offices do not deal with street parking, repairs, major works or housing benefit claims and don't receive rent payments.
For office opening times and facilities, housing benefit appointment times, management team and staff names please click on the link to your area housing office.
Remember you can always check your benefits; check or pay your rent and more online by visiting My eAccount.
If you are not sure which housing area you live in, you can check the housing index.
If your home is managed by Partners for Islington
Some of the Council's street properties are managed and maintained by Partners for Improvement in Islington (Partners) under a Private Finance Initiative (PFI) contract. Further information, contact details and opening times can be found on the Partners for Improvement in Islington website.
If your home is part of the PFI 1 scheme, it will be listed in the PFI 1 index. If your home is part of the PFI 2 scheme, it will be listed in the PFI 2 index.
You can contact the Council’s PFI Team by emailing: PFITeam@islington.gov.uk
If you live in a TMO property or cooperative
Some of your services will be provided by your TMO (Tenant Management Organisations) or cooperative. The management agreements of TMOs and cooperatives list which services they deliver and which are delivered by the council.
For office opening times and facilities, advice times for housing benefits issues, contact information, management team and staff names, click the link to your area housing office under ‘In this section’