The annual service charge includes services such as caretaking, day-to-day repairs and other charges such as building insurance premiums and ground rent. Please read our 2017 booklet for more information about these charges.
Major works are repair, replacement and improvement works (such as replacing lifts or windows) where the charge to any home owner is £250 or more. We consult home owners about major works before they are carried out. We have a number of payment options for these works.
Ways to pay
The easiest way to pay your annual service charges and major works charges is by monthly direct debit.Download direct debit form
The completed form can be scanned or photographed and emailed to us at email@example.com or sent by post to Home Ownership, 222 Upper Street, N1 1XR.
Please also read our instalment plan terms and conditions.
You can pay online now
You can also pay your service charges by phone, using a debit or credit card
Phone 0800 694 3344 (Freephone) 8am-8pm Monday-Friday and 8am-12 noon Saturday.
Phone 020 7527 8000 any time to use the automated telephone service.
View your service charge and major works statements
Please have your payment reference number ready
Search for major works on your block
The major works search is an online guide to major improvement works on residential blocks
Money and debt advice
Find out about support to help you manage your money.