Our contact centre at 222 Upper Street is open only for emergency cases. Please do not visit if it is not emergency as we will not be able to help you face to face.
In line with Government guidance – you should not be leaving your house unless absolutely necessary. You can do most things online on this website so please look here first and phone only if you really need to speak to someone.
Services at this building
The Islington Customer Centre, on the ground floor, can deal with a range of council services including:
- Citizens Advice Bureau
- Payments for council services
- Support with housing issues
- Housing benefit
- Building Control
- Business rates
- Council tax (by appointment only)
The Housing Aid Team is also based in this office.
Islington Customer Centre
222 Upper Street
Find the offices on Google Maps
Tel: 020 7527 2000
Minicom: 020 7527 1900
Monday, Tuesday, Thursday, Friday: 9am to 5pm (excluding bank and public holidays).
Wednesday: 10am to 5pm.
Last tickets issued at 4.45pm.
Visiting hours Housing Options (homelessness)
Monday, Tuesday, Thursday and Friday:
9am to 1pm: all housing enquiries
1pm to 4pm: Emergency only and homeless on the day
Wednesday: 1pm to 4pm: Emergency only and homeless on the day
Last tickets issued at 3.45 pm.
Bus: 4, 19, 30, 43
Tube and train: Highbury and Islington station (three minutes walk).
Road: The front entrance to the building is on Upper Street, with limited on-street parking available within 50m.
Cycle: There are public cycle racks at the front of the building.
Walk: Find us on the London A to Z map, page 50 (B6).
Our AccessAble profile features a guide to facilities and access for disabled people.