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Online transactions currently unavailable

We are having technical issues with our website, which may cause you problems if you are trying to make payments or carry out online transactions. We are working hard to fix this and will extend the deadline for payments to reach us in line with the time it takes us to sort things out.

You can still make some payments - including council tax, business rates, housing rents or service charges, or parking Penalty Charge Notices - over the phone using our 24-hour automated payment line on 020 7527 8000. If you already use AllPay or Paypoint these options are also available.

If it relates to a housing repair please call 0800 694 3344 or email

Alternatively call our contact centre on 020 7527 2000 (lines open 8am to 6pm), although please note phone lines may be busier than usual.

We apologise for any inconvenience this may cause.

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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.