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Elections on 2 May

Elections for the next Mayor of London and London Assembly members, as well as the by-election for Hillrise ward, will take place on Thursday 2 May.

You must now show photo ID when you vote at polling stations. See a full list of accepted forms of ID. You can also apply for a free Voter Authority Certificate in place of photo ID. The deadline to apply for this is 5pm, Wednesday 24 April.

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Local Government and Social Care Ombudsman Reports

The Local Government & Social Care Ombudsman (LGSCO) are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services.

The service is free; and the LGSCO conducts independent, impartial investigations of complaints about service failure and maladministration. Where they find fault they make recommendations to redress the injustice caused. Furthermore, where there is evidence to support a complaint, they will recommend changes to policy and practice to address wider systemic failures and feedback this learning to improve the local resolution of complaints and service provision.

Maladministration reports

Where the Ombudsman considers there has been some fault in the way an authority has or has not done something, this would be considered maladministration or fault.

Details of any maladministration reports can be found in the Useful documents section below.

Annual reviews

The Local Government & Social Care Ombudsman sends us annual reviews about our performance including annual review letter and statistics.

You can contact them at:

The Local Government and Social Care Ombudsman
PO Box 4771
Coventry
CV4 0EH 

Tel: 0300 061 0614 (Mon-Fri, 8.30am-5pm) 

Visit the Local Government and Social Care Ombudsman website.

Useful documents

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.