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Community trigger

The Community Trigger gives victims of persistent anti-social behaviour (ASB) the right to ask for a multi-agency review of their case.

If the threshold for Community Trigger is met, a case review will be undertaken by relevant agencies to consider what action has previously been taken and decide whether there are additional actions that can be taken to reduce the ASB.

Agencies will share information relevant to the case and take joined up problem solving approach to find a solution for the victim.

When to use the trigger

You can use the community trigger if:

  • Three separate anti-social behaviour incidents have been reported within the last six months
  • The Community trigger must be submitted within a month of the last incident, and where it is considered that ‘no action’ has been taken

‘No action taken’ might include:

  • The reported problems have not been acknowledged i.e. no one has contacted the victim to advise what action would be taken
  • No action has been taken because information has not been shared between partners and this has affected potential service delivery
  • Responsible agencies must be given sufficient time to investigate and respond to each incident as per their official ASB Operational Procedure

Anti social behaviour is defined as:

  • In assessing anti social behaviour for the purpose of the Community Trigger case review we use the narrower definition ‘behaviour causing harassment, alarm or distress’
  • When deciding whether the threshold is met, we consider the cumulative effect of the incidents and consider the harm or potential harm caused to the victim, rather than rigidly deciding whether each incident reached the level of harassment, alarm or distress.

Not eligible for the trigger?

If you need to report a new ASB incident or to check the status of an existing report visit the ASB homepage (from the left hand navigation) or call 020 7527 7272.

Using the trigger

  • Fill in a community trigger form in the 'useful documents' section below.
  • Call 020 7527 2000 (Monday to Friday, 9am to 5pm)
  • Email community trigger
  • Write to Community Safety, 222 Upper Street, Islington N1 1XR

What happens when you activate the community trigger?

  • We will contact all the relevant agencies (e.g. the police, the council, your housing provider) to identify whether the trigger threshold has been met
  • We will look at your case and discuss what action has and can be taken
  • We will contact you to let you know if the threshold has been met and to explain any further action that may be taken.

If you are a professional sharing information for the purpose of the community trigger or attending the panel please sign both the terms of reference and the information sharing agreement.

Community Trigger form
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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.