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Community trigger

The community trigger lets you request a review if you believe that no action has been taken in response to your reports of anti-social behaviour (ASB).

We take ASB very seriously and satisfaction with the council’s ASB service is high but the community trigger gives residents extra protection should they need it.

When to use the trigger

You can use the community trigger if:

  • you have reported ASB to the council, police and/or registered housing provider three times in the last six months
  • no action has been taken
  • your case has been closed (if it is still open you must wait for the outcome)

Not eligible for the trigger?

If you need to report a new ASB incident or to check the status of an existing report visit the ASB homepage (from the left hand navigation) or call 020 7527 7272.

Using the trigger

  • Fill in a community trigger form below in useful documents 
  • Call 020 7527 2000 (Monday to Friday, 9am to 5pm)
  • Email community trigger 
  • Write to Community Safety, 222 Upper Street, Islington N1 1XR

What happens when you activate the community trigger?

  • We will contact all the relevant agencies (e.g. the police, the council, your housing provider) to identify whether the trigger threshold has been met
  • We will look at your case and discuss what action has and can be taken
  • We will contact you to let you know if the threshold has been met and to explain any further action that may be taken.
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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.