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Community trigger

The Community Trigger gives victims of persistent anti-social behaviour (ASB) and hate incidents the right to ask for a multi-agency review of their case.

If the threshold for Community Trigger is met, a case review will be undertaken by relevant agencies to consider what action has previously been taken and decide whether there are additional actions that can be taken to reduce the ASB.

Agencies will share information relevant to the case and take joined up problem solving approach to find a solution for the victim.

When to use the trigger

You can use the Community Trigger if:

  • you have reported ASB to the council, police and/or registered housing provider three times in the last six months
    and
  • no action has been taken

Not eligible for the trigger?

If you need to report a new ASB incident or to check the status of an existing report visit the ASB homepage (from the left hand navigation) or call 020 7527 7272.

Using the trigger

  • Fill in a community trigger form below in useful documents 
  • Call 020 7527 2000 (Monday to Friday, 9am to 5pm)
  • Email community trigger 
  • Write to Community Safety, 222 Upper Street, Islington N1 1XR

What happens when you activate the community trigger?

  • We will contact all the relevant agencies (e.g. the police, the council, your housing provider) to identify whether the trigger threshold has been met
  • We will look at your case and discuss what action has and can be taken
  • We will contact you to let you know if the threshold has been met and to explain any further action that may be taken.
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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.