If you are reporting during the hours that the Out of Hours Response Service is available, the issue is taking place now and you have provided a contact phone number officers will call you back and arrange to attend and investigate tonight. The service is available Sunday to Thursdays from 4pm to 2am; and Fridays and Saturdays from 5pm to 4am.
Any reports made outside of the service operating times will be passed on to the department or organisation with responsibility for managing your case the next working day. If your report is about an Islington Council or Housing Association managed property, your report will be passed to them so they can contact you directly. If you have any queries around the management of your case please raise these direct with the team concerned.