European Provision of Services Directive
The Provisions of Services Regulations 2009 came into force on 28 December 2009. One of the main intentions of the regulations is to make trading and seeking business across the European Union easier.
The Department for Business Innovation & Skills (BIS) has produced a guidance booklet on this new legislation and this may be viewed through a link at the end of this page.
The guidance document is aimed at businesses and advisers who are involved in service industries. Industries such as financial services, electronic communications, transport, temporary work agencies, healthcare, audiovisual, gambling, and social services are exempt.
The legislation will be relevant to businesses that want to, or are currently offering or providing relevant services within the UK.
It tells businesses what their obligations are with regard to providing information to the users of services; about the opportunity to apply online for authorisation and licences; and what to expect from the authorities that provide those licences.
The aim of these requirements is to ensure that potential customers have access to a minimum amount of information and to a complaints procedure if they are unhappy with a service provider. This includes the need to provide, on websites, a geographic address, the true name and legal status of the business, details of any trade association membership with registration number, VAT number, the price of the service, terms & conditions together with information on other activities the business carries out.
Click on the green link to see the Department for Business Innovation & Skills booklet: Guidance for Business on the Provision of Services Regulations