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Keeping your business operating safely

Covid-19 presents additional challenges to businesses needing to manage both staff and customer health and safety.

You, as a business owner, must put in place mandatory measures in relation to Covid 19 risk assessments and track and trace.

National lockdown: Stay at home

To reduce social contact, all non-essential businesses and services must close – this includes:

  • Hospitality businesses such as pubs and restaurants (restaurants can continue to offer food delivery and ‘click and collect’, but takeaway alcohol is banned. In person ordering and takeaway collection is permitted until 11pm only)
  • Personal care facilities such as hair, beauty, and nail salons
  • Shops and market stalls selling non-essential goods
  • Indoor and outdoor sports facilities including gyms and tennis courts
  • Entertainment venues such as theatres, cinemas and bowling alleys
  • Homeware shops 

Only essential businesses and services can stay open - this includes:

  • Supermarkets, food shops and market stalls selling essential goods, pharmacies and garden centres
  • Petrol stations and MOT services
  • Laundrettes
  • Banks and post offices
  • Doctors, dentists' surgeries and vets

If you believe that your mixed retail shop sells a significant amount of essential items (such as food), please contact us for advice by emailing

The list of businesses that can remain open may change, so please keep an eye on the Government guidance.

Social distancing  

Social distancing remains a key measure to reduce the risk of spreading Covid-19 and remains your responsibility both within your premises and outside, including queues. Please consider appropriate staffing, security and queue management and make sure that there are sufficient markings in place to support two meter social distancing. Also consider one way systems and limits to the number of people inside your business at any one time.

Please see our specific social distancing and safety advice for: 

There is also business specific guidance developed both by Government and industry to assist you in identifying the measures you must have in place to ensure your business is Covid-19 secure. See here

If you feel you need further assistance, please email to arrange to talk to an Environmental Health Practitioner. 

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