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Coronavirus (COVID-19) – advice for the voluntary and community sector and community centres

Voluntary and community sector (VCS) organisations, community hubs or community centres, are integral to keeping residents and communities thriving, and play a big part in reducing social isolation and addressing social issues.

However, as many of your service users, particularly the elderly or those with underlying health problems, are at risk, we want to make sure people are kept safe and protected.

Many organisations are already adapting the way they deliver their services in line with government guidance on reducing social contact.

We have developed guidance for the VCS and community centres to help you make decisions about whether to stop, change or scale the services you currently offer. Read guidance on Covid19 for community centres and VCS.

Islington Resident Support Scheme

Islington Council’s Resident Support Scheme offers temporary financial support to residents facing severe difficulties because of government cuts, changes to welfare benefits or those who find themselves in crisis.

The Resident Support Scheme targets those at risk rather than those simply in need. It has universal eligibility criteria that determines whether a resident qualifies for support.

If you need to help a resident make an application, email the RSS team with the person’s contact information and details about their situation. The team will then contact the resident to issue a voucher for groceries/fuel as necessary.

Email ResidentSupportTeam@islington.gov.uk

What support is out there for residents?

Many organisations are exploring models that include

  • Phone calls and engagement with service users/residents to check on well-being, social isolation/networks to enable access to food/medicine, and also on financial issues
  • Collection/Drop off of food and medicine as needed for groups that are socially isolated

If you are a voluntary organisation or community centre continuing to provide service or activity and are happy for us to share details of this with residents in the local area please complete a short questionnaire so we can add it to our online support directory and help signpost residents..

Complete details of your service

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