Advice and support icon

Trading Standards Links

For further information please click on the links below

  • Trading Standards Institute - this site has pages which provide general consumer information and business advice. It also has information about product recalls.
  • Citizens Advice consumer advice pages - for guidance on consumer law and on writing letters of complaint.
  • Which? The website of the Consumers' Association has guidance on consumer rights.
  • Trade Association forum - this site provides a directory of trade associations and there contact details and websites.
  • Court Service - this site covers policy, legislation and the Magistrates' courts. The purpose of the Court Service is the delivery of justice.
  • Court Claims for Money - provides links to information on the small claims procedure.
  • Financial Conduct Authority - this site is an independent body set up by the government to regulate financial services, consumer credit and protect your rights in the UK.
  • The National Archives - this site hold electronic versions of UK legislation such as Acts of Parliament and Regulations.
  • Phone Pay Plus - this site covers the regulation of premium rate numbers.
  • Community Legal Service - this site  is a database of advice agencies that are registered with the Community Legal Services Group.
  • Law on the Web - this site gives information about consumer’s rights in general.
  • The Information Commissioner - besides providing information on the "Data Protection Act" the site has useful guidance on stopping unsolicited marketing phone calls, faxes, texts and e mails. Click here for information on rmation - besides providing information on the "Data Protection Act" the site has useful guidance on stopping unsolicited marketing phone calls, faxes, texts and e mails. Click here for information on how to access your credit file.
  • Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded. The service is run by the National Fraud Authority – the government agency that helps to co-ordinate the fight against fraud in the UK.