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Consumer legal advice

There are a number of web sites that give free advice and information about English law and how it affects you.


  • Citizens Advice consumer service - a telephone and online consumer advice service, supported by the Government.
  • Community Legal Advice aims to ensure that people in England and Wales can get impartial information and advice about their legal rights and help with enforcing them. Community Legal Advice has a free translation service available in 170 languages
  • The Trading Standards Institute is the professional body representing trading standards staff. Useful information, help and advice for both consumers and businesses can be found on the website
  • Which?, the Consumers’ Association, has consumer rights information and guidance on its website


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