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Older people's benefits

Make sure you receive all your benefits

Did you know that every year millions of pounds worth of benefits go unclaimed? If you or your partner are over 60, we can help you claim and receive what you are entitled to.

Our new service offers you one-to-one support and help in claiming different benefits and allowances, all from the comfort of your home.

We can help you claim:

  • pension credit
  • council tax support
  • attendance allowance
  • disability living allowance
  • housing benefit
  • other related benefits

We can provide you with:

  • benefits advice and information
  • a benefits check
  • a home visit and help with all the paperwork and for pension credit even make a telephone call claim on your behalf

We can also contact other services on your behalf, such as Taxicard, Blue Badge parking, Home Fire Safety Checks and the Safe and Warm scheme. 

Here to help

To book a benefit check or a home visit, call 020 7527 4990 (option 4), freephone (from landlines) 0800 731 8081 or email

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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.