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How to contact us

If your circumstances have changed or if you have an enquiry you can contact us in the following ways:

Email

Email us at benefits.service@islington.gov.uk

Telephone

Tel: 020 7527 4990
SMS 07957 151231 

Visit us

Islington Customer Centre
222 Upper Street
London, N1 1XR
Monday to Friday 9am - 5pm

Write to us

Benefits Service
London Borough of Islington
PO Box 34750
London, N7 9WF

Home visit

If your circumstances mean you are unable to go to a housing office we may be able to visit you at your home. To arrange this service telephone us on 020 7527 4990 or email benefits.service@islington.gov.uk, Please include your contact details and a brief message. We will then contact you to arrange a visit.

Other services we provide

Translation services: It is possible to translate the pages on this website into another language using automatic translation websites.

Services for the blind or partially sighted: We can produce our application form in Braille and we can also produce all of our information leaflets in large print. Please contact us if you require this service. A free directory has been launched by the Royal National Institute for the Blind (RNIB) to help blind and partially sighted people in the boroughs of Camden and Islington find out what services are available to them.

Services for the deaf: The Sign Language Interpreting Service has a team of in-house interpreters which provides services for housing benefit and council tax benefit and other services.

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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.