Advice and support icon

Organisations that offer advice and support

If you are struggling to cope there is plenty of help and support available. We have set out some frequently asked questions below, you can view by category or scroll down to view them all. Clicking on the question will take you to organisations that can provide you with advice and support to help you manage.

Benefits Advice

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I am unhappy with a decision about my benefits

I don’t know if I am getting the right benefits

My benefits have been stopped

My circumstances have changed, how will this affect my benefits?

I think I am going to be affected by the benefit cap. What does this mean?

I've been told that I have to get assessed for my benefits. What shall I do?

Debt and Money Management

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I run out of money every month. When i have less benefits it's going to be even worse

I am struggling to cope as I can't afford essentials

I owe money to the council and I can’t afford to pay it

I owe money and I can’t afford to pay it back

I owe money to a loanshark

I want a cheap and affordable loan

I can't get a bank account

Getting a Job

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I don’t have a CV

I don't have any qualifications

I want to improve my English

I’ve never had a job

I've not worked for long time and I have no confidence

I've never had a job because I am disabled and now I have been told that I am fit to work. I don't know where to start

I have mental health problems, how can I get help finding a job?

I have a criminal record, will I be able to get a job?

I have a disability can you help me get into work?

There’s no one to look after the kids if I get a job

I can't afford childcare

I have a disabled child who will need looking after if get a job

Housing

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I need somewhere to live

I’ve fallen behind with my rent

I'm at risk of losing my home

I need to move house because my housing benefit doesn’t cover the cost of my rent anymore

Mental Health Support

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I’m really worried / stressed

I’m depressed

I'm worried I'm about to harm myself or someone else

I’m having suicidal thoughts

Domestic Violence

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I'm frightened of my partner

My partner is being violent towards me/my children

I'm too scared to leave my partner

I am frightened of my son/daughter - they are being violent towards me

My partner cares for me and also abuses me

Family Support

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I'm struggling with my children's behaviour

I am a single parent and I am struggling to cope

I am frightened of my son/daughter - they are being violent towards me

I have a disabled child and I am struggling to cope

I have a disabled sibling and my family is struggling to cope

Drugs and Alcohol

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I have a drink problem

I’m addicted to drugs

I am worried that my child is using drugs

Someone I care about is addicted to drugs / has a drink problem

Homelessness

Clicking on the question will take you to organisations that can provide you withadvice and support to help you manage.

I've been kicked out by my mum/dad/carer (I'm not 18 yet)

I've got nowhere to live

I am sleeping rough

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