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Resident survey

Opinion Research (ORS) working on the council’s behalf

As a council we are committed to improving our services and making Islington a fairer place to live. To do that it really helps us to hear your views so we can better understand the needs of our residents.

We have commissioned a company called Opinion Research Services (ORS) to undertake a residents’ telephone survey on our behalf. ORS will phone a sample of residents between March and May 2021. There is no obligation to take part if you are contacted. However, by participating you will be helping us to improve council services for residents across the borough.

Please be assured that this is a legitimate call and you have no need to be concerned. ORS will only ask questions that will help us to gain increased understanding. You may be asked some questions about yourself so that we understand who is taking part in the survey. ORS will not ask for any financial information. If you receive a call and you want to verify that it is ORS calling, hang up and call them back on 0800 107 7890 (freephone). You can also contact ORS by email and visit their website to get more information.

We would like to thank everyone in advance who takes part in the survey. This is a great opportunity to help us shape our community for a fairer future for all.

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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.