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Mental health services

A wide range of services is available for people with mental health problems in Islington. If you are concerned that you or someone you know has a mental health problem, in the first instance you should go to your local GP surgery.

If you need to speak to or see someone urgently outside of GP hours, then you can contact the emergency duty team or go to the Accident and Emergency (A and E) department of a hospital in Camden or Islington.

The Camden and Islington NHS Foundation Trust, which was previously known as Camden and Islington Social Care and Mental Health Trust, run local mental health services. 

Camden and Islington NHS Foundation Trust 

Camden and Islington NHS Foundation Trust provides a wide range of mental health, social care and substance misuse services for people in Islington.

This link takes you to a leaflet that outlines the services available to residents of Camden and Islington aged 18 and over with severe and complex presentations who need a specialist secondary care mental health intervention. 

http://www.candi.nhs.uk/_uploads/documents/c-i-guide-for-referrers-oct-2013.pdf

It sets out how to refer people to Mental Health services, explaining how to use the Mental Health Assessment and Advice Team and Crisis Resolution and Home Treatment Team for referrals.

It also brings the phone numbers into one document, and complements the information on the website, www.candi.nhs.uk

Islington Psychological Therapies Service - iCope 

iCope: Camden and Islington Psychological Therapies Service can give you the time to talk. We can help you learn ways to help yourself so that you feel more able to cope with your problems.
 
Please visit this website for more information on how to find free, confidential help for problems such as stress, worry, depression and insomnia.  www.icope.nhs.uk
 

Assessment and Advice Team

Tel: 020 3317 6800, Monday to Friday 9.00am - 5.00pm. Referrals can be made by phone, fax or by downloading an electronic referral form from www.candi.nhs.uk/gp  and mailing it to, Islington Referrals: Cim-tr.aat-referrals@nhs.net

If urgent, contact our Crisis Resolution and Home Treatment Team on:

Islington Tel: 020 7561 4278 / Fax: 020 7281 8276 or Out of Hours service (after 5.00pm) Tel: 0800 988 2149 

Social Work Emergency Duty Service

What if you need to contact Children's, Adults or Mental Health Social Services during the evening, at night or the weekend?

If you have an urgent problem when offices are closed, Islington has an  out-of-hours service for emergencies. An emergency is considered to be something that cannot wait until the next working day when the full range of services will be available.

To contact the Emergency Duty Team, call 0207 226 0992.

Who will answer the phone?

An operator will answer the phone and take details of the problem and your contact arrangements. They will then pass this information over to the duty social worker.

What happens next?

The duty social worker will give advice and guidance over the phone on how to deal with the problem. You may be advised about other services which can help, or that it would be best to wait until the normal day services are available.

In some circumstances the duty social worker will visit you or the person who has the problem.

How soon will you be contacted?

A social worker will contact you as soon as possible. However, at times when the service is busy there may be a delay before they can do this.

If you are concerned about a life-and-limb emergency requiring instant response, please consider whether you should also be calling another emergency service such as police or ambulance.

What sort of problems can the Emergency Duty Team advise about?

The council has a range of responsibilities under mental health, child care, community care and welfare legislation. The duty social worker can advise about:

  • serious and urgent difficulties with children and young people
  • child protection issues
  • older people who are at risk, including risk of abuse, or who need immediate help
  • urgent concerns about a person with a physical or a sensory disability
  • people with severe learning difficulties or mental health problems who are in crisis
  • necessary action under the Mental Health Act

When does the service operate?

5pm to 9am, Monday to Friday.

Twenty-four hours at the weekend and Bank Holidays.

Who is part of the Emergency Duty Team?

All members of the team are experienced and professionally registered social workers.

For more information about professional registration, please visit the General Social Care Council website.

 

Crisis phone line 

  • The Mental Health Crisis Phone Line will be extending its opening hours as of 1st April 2012.
  • The service provides an opportunity for individuals needing emotional support to talk in strict confidence to trained staff.
  • The service is open to all Islington residents.
  • The Crisis Line Phone line number is 0207 2269415

The service provided by One Housing Group at 18 Highbury Grove (formerly Umbrella) includes:

  • a crisis night centre (drop-in) between 8 PM and 6:15 AM
  • a crisis phone line between 5pm in the evening and 6:15 am the next morning

This is delivered at 18 Highbury Grove which is the location of Islington’s 24 hour supported mental health crisis residential service.

For further information please contact the Service Manager on telephone: 0207 288 1051

 

 

 

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