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Finding a place to live can be a very stressful experience and not knowing what your options are can add to this. Although we are committed to helping applicants find safe and secure accommodation that is suited to their situation, there is a shortage of properties in the borough and a huge demand.
We cannot offer accommodation to most applicants who apply to us for housing, so we have brought together a wide range of housing options to explore. This is not a full list of options. However, for most people it is a starting point and will point them in the right direction to finding accommodation that suits their needs.
You can start by clicking the links under the main menu, on the left-hand side of this page.
You can make an application for the Housing Register in the following ways.
For appointments, please call the number below:
Housing Options Appointment LineTel: 020 7527 4140
Open 9am – 5pm weekdays.
Please note: these appointments are for new applications only, if you have already applied for housing with Islington Council, please call 020 7527 4140 and ask to speak with your case worker.
After careful consideration and consultation, Islington Council will be making some changes to the way points are given to people from Monday 10 February 2014. The reason for this is to give more priority to people who live in Islington and to families living in overcrowded or poor housing.
The full scheme is available for download at the bottom of this page, under related documents.
In Islington, we are committed to building new council homes for local people. However, we don't currently have enough council homes for everyone who needs them, so we have to prioritise people in greatest housing need.
Under the new allocation scheme, no one currently on our waiting list has lost points; some will have gained points, others will have stayed the same.
We have written out to everyone personally to explain the system and to confirm how many points they have been given.
If you are an existing council or housing association tenant and have been looking to move for a while, there may be other housing options you could consider. One is our mutual exchange system (HomeSwapper), where we help you do a house swap with someone else in Islington. The other is Housingmoves, a scheme that helps people who want to move to other parts of London.
Find out more by clicking on the links under related websites, on the right hand side of this page.
We can give help and advice to tenants who are under occupying their home and who would like to move to a smaller property, particularly those who are affected by the bedroom tax.
There is lots of helpful information on our website.
You can also contact the Housing Options Team if you have any queries regarding your points allocation or to discuss your options on 020 7527 4140 or email firstname.lastname@example.org
Statement of intent
This authority is under a duty to protect the public funds it administers. In cases of fraudulent housing or homeless applications where a tenancy has been obtained, the council will seek repossession of the property and recovery of financial losses.
The council’s view is that one property lost to fraud is one less property available for use for genuine applicants.
Fraud committed by housing and homeless applicants will be considered for civil recovery / criminal prosecution and compensation will be sought via the courts.
Action on the Allocation of Housing Assistance
In some instances, housing assistance or extra benefits will have been obtained from the Council where there is no entitlement, e.g. due to a change of circumstances. This may have been done without planning, but with knowledge that the changes in personal circumstances may effect any housing assistance entitlement and that the change should have been reported to the council.
Under these circumstances, the council will consider the particulars of the case and, where the applicant could reasonably be expected to know that the failure to report the change in their circumstance which would cause in the allocation of housing assistance, the Council will consider prosecution under the s.171 or s.214 of the Housing Act 1996, s. 2 and 3 of the Fraud Act 2006 and other criminal offences.
In some circumstances, it is not in the public interest to take action against a person who has made either a false application, or has failed to report a change in circumstances which has resulted in them obtaining housing assistance to which they were not entitled. Under these circumstances, the council ill seek to recover any services charges and accommodation awarded as a direct result.
The council will use all the powers granted to the council by the Secretary of State for Housing under the Housing Act 1996 to protect the public funds that it administers.
Working in partnership with other organisations
Where necessary, the Council will work in co-operation with other organisations such as the Police, Department for Work and Pensions, H M Revenue and Customs in order to combat organised fraud.
The Data Protection Act
The council will use exemption 29(3), in order to protect those organisations that may have information to supply the council in its investigation of fraud in relation to housing services.
Human Rights Act
The council will ensure all those being investigated will have their civil liberties observed in accordance with the Human Rights Act 1998, Criminal Procedures and Investigations Act 1996, Police and Criminal Evidence Act 1984 and the Regulation of Investigatory Powers Act 2000.
Duties and considerations of anti-fraud officers
When investigating fraud, Council Fraud Investigators, will work within the guidelines of the Police and Criminal Evidence Act 1984 and apply the council’s policies on equal opportunities and customer care. The council’s officers will at all times apply appropriate procedures to maintain confidentiality.
It is the duty of the fraud investigators, to investigate all referrals of suspected or alleged housing accommodation fraud and to establish the facts of each case.
If you have a housing problem or consider yourself homeless (or about to be), you can contact the Housing Aid Team for advice and an assessment of your circumstances. Call 020 7527 2000 or email email@example.com
For more information, click the Housing Advice link on the right, under Related Information.
If you live in a council or housing association property, and want to move, click on the Moving Home for Council and Housing Association link on the right, under Related Information, for details and options.
Alternatively you can call the Housing Options Team on 020 7527 4140 or email firstname.lastname@example.org
There are a number of ways that you can access the internet for free in Islington, from libraries to internet cafes.
For more information, click on the Free Internet Access link on the right, under Related Information.
Please note, that some of the documents available to download in the Housing section may still contain and refer to the Housing Aid Centre's previous address (257 Upper Street). The new address from 17 February 2014 is:
Housing Aid Team,Islington Customer Centre,222 Upper Street,N1 1XR
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