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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Textiles and clothes

Find your nearest textile recycling point.

General information

You can recycle your unwanted clothes, textiles and shoes at the recycling points listed below. Put them into the clothes bank inside a plastic bag or in loose.

All shoes can be put into a bag or tied together as a pair and put into the textiles recycling bank

Bed linen such as sheets, duvet covers and pillow cases can be placed in our textile bins but not any filled linen items such as duvets or pillows.

Collection service

Traid offers a free collection service of your unwanted textiles from your door. Collections are arranged by appointment only with Traid. This would suit residents who have a lot of clothes to donate at one time. Complete the booking form or telephone Traid on 020 8733 2595.

 

Find your nearest textile recycling site 

The textile locations are yellow on the map:

If you have a suggestion for where to put a new textile recycling site, please let us know.

What happens to the clothes and textiles

Donated clothes are transformed into high quality stock for the Traid charity shops. TRAID hand sorts donations at a warehouse in London selecting stock for Traid shops based on condition, quality and style. It’s a major process which sees the team sorting, hanging, tagging, pricing and merchandising around 11,000 garments per week to reuse and resell. The funds raised in the charity shops from stopping clothes from being thrown away are committed to global projects improving conditions and working practices in the textile industry. Clothing not suitable for resale is given free of charge to textile recyclers and is mostly used as industrial cleaning cloths.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.