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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Real nappies

Using cloth nappies gives you a cost effective alternative and an environmentally friendly option to disposable nappies.

  • Save money - the costs of real nappies are cheaper than buying disposables in the long run.

  • Reduce waste – a baby uses an average of 6,000 nappies from birth to potty.

Real nappies do not contain any synthetic chemicals

Contact Real Nappies for London to claim a real nappy voucher worth £54.15 to be used at participating retailers and nappy laundries.


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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.