Customer Satisfaction Survey Thank you for using our service. Please help us to monitor how we are performing by completing this short online survey Q1 Did you look for information on any of the following topics?  Please also indicate if you found the information you were looking for.   Looked for information   Found the information I was looking for   Nurseries     Childminders     Children's Centres     Things to do with young children (aged 0-4)     Things to do with children and young people (age 5-21)     Financial help     Holiday schemes     Parenting     Special Needs     Working with children     Information in other languages     Other subjects   Q2 How easy was it to find the information you were looking for?   Very easy   Fairly easy   Fairly difficult   Very difficult   Q3 How would you rate the quality of the information you found?   Very good   Good   OK   Poor   Very poor Q4 Will you use the information you found to search for childcare?   Yes   No       Q5 Will you use the information to help you to work with children?   Yes   No

Q6 How did you find out about the Islington Children's Information Service webpages?   I have visited them before   External search engine (e.g. Google) Council information (e.g. leaflet or poster)   From a friend Newspaper or magazine   Other (please state) Searching on Islington Council website   Q7 Is there any other information that you would like to see on our website?   Yes   No       Q8 What other information would you like to see? Q9 Would you recommend the Children's Information Service webpages to other people?   Yes   No

About you   Please tell us a bit about you. You do not have to answer these questions but it helps us to see how our web pages are being used by different comunities living within the borough. Q10 Are you?   Male   Female       Q11 How old are you?     under 16   16-24   25-44   45-64   65 or over Q12 Do you consider yourself to be disabled or to have an impairment or long-term limiting illness?     Yes   No       Q13 Do you consider yourself to:   Have a hearing impairment   Have a mental health problem Be blind   Have a hidden impairment (such as cancer, HIV, diabetes etc) Have a visual impairment   Have a learning disability Have a physical impairment   Any other disability or impairment

Q14 To which of these groups do you consider you belong?   White (British or Irish)   Black - African   Mixed heritage White (other)   Black - Caribbean   Other (please state below) Asian - Indian, Pakistani or Bangladeshi   Black - other   Asian - other   Chinese   Q15 What is your religion or faith?   Christianity   Judaism   Other (please state below) Buddhism   Islam   Hinduism   None   Q16 Do you have any children aged under 19?   Yes   No   Q17 Do you have any children in the following age groups?  Please click on all the age groups that apply.   Babies or toddlers (age 0-2)   Primary school age (5-11)   over 16 Pre-school (age 2-5)   Secondary school age (11-16)   Q18 Are you a lone parent?   Yes   No   Q19 And finally please enter your full postcode if you know it. Thank you for completing this questionnaire. To send it to us please click the 'submit' button below.