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  1. Home
  2. Housing
  3. How we are doing as a landlord

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Regulatory judgments

Find out about inspection reports, regulatory judgements about the council as a landlord and our response​.

Regulator of Social Housing

All social housing providers are controlled and maintained by the Regulator of Social Housing. Read more about what they do.

They are starting a new way of inspecting landlords in April 2024. When we have been inspected, we will include the new report on this page.

The Housing Ombudsman

When residents living in council and housing association homes are not satisfied with the outcome of a complaint to their landlord, they can get help from the Housing Ombudsman. The Ombudsman will investigate their complaint.

We will publish inspection reports and regulatory judgements about the council as a landlord and our response. We will also share the Housing Ombudsman's investigation into systematic failure on this page when it is ready.

Housing Ombudsman special report - published 24 October 2023, including Islington Council's response.

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