Consumer Advice and Protection
Consumer Advice and Protection
This section gives you information about your rights as a consumer and how you can pursue any complaints you may have.
Please use the menu on the left side of the page to access more information.
The link under Useful Websites, on the right-hand side of this page, leads to the Black and Ethnic Minority Financial Services information from CASweb, the online community advice service.
You can also download our quarterly consumer advice newsletter below.
Downloadable Documents
To download and read pdf documents, you will need Adobe Acrobat Reader
Page Last Updated: 21 November 2008