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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Can't find your recycling service?

Contact us if you're having trouble finding your recycling service.

If you don’t have a recycling service, or your service isn’t coming up in find it, email us on recycling@islington.gov.uk so we can rectify the situation. If your collection is missed you can report it in the following ways:

  • Download the Love Clean Streets app to your phone. From Google Play or the Apple store.

  • Log into your My Islington account. If you don’t have an account and want to track your reports and access more services like council tax, register now.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.