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ALERT 3: Rogue tree surgeons - December 2015

Beware of Rogue Tree Surgeons operating in Islington

Trading Standards occasionally receive reports of rogue tree surgeons touting for business in Islington. These businesses generally cannot be spotted as they will call on residents without warning and will have little paperwork to properly identify them – for example with no trading address stated on the business's leaflet and a website that does not exist or to explain consumers’ cancellation rights.  It is a legal requirement to give a notice about cancellation rights.

If a rogue business does work for you and there is a problem with the standard of the work, you might have no way of finding the trader again or you may be liable for any criminal acts they do.

Conservation areas

Parts of Islington are designated conservation areas, this doesn’t bother the scammers and yesterday they were misleading residents by claiming they could start work immediately. Residents who believed them could find that they have inadvertently broken the law themselves.

We strongly advise not to do business with this company. We would also urge residents to be mindful of any neighbours who may be intimidated into getting work done.

Islington Council's Tree Service

Islington Council's Tree Service offer the following advice:

  • Trees take a lifetime to grow but only minutes to destroy, don't let illegal tree works ruin your home – and put you at risk of a criminal conviction.
  • Professional tree surgeons will not turn up unrequested, or pressure you to get work done - always check the legal status of your tree with us.
  • You shouldn't be pressured into getting your tree pruned - always check with the council first.

Islington's Tree Preservation Officers can be contacted on 020 7527 2150.  More information on the Tree Service can be found on this link Protected Trees.

Report your concerns

If you have any information about this company or suspect any trader knocking on doors in your area, please report your concerns to Trading Standards on 020 7527 3198 or trading.standards@islington.gov.uk

YOUR DOORSTEP – YOUR DECISION