Services for Adults

Welcome to the Services for Adults pages. These pages explain the different services available for adults in Islington, and the assessment process used to find out about your needs.

Our Community Care services include:

• helping older people to live independently at home or caring for them in residential homes or day centres
  
• helping disabled people and their families through care at home, in day centres or in residential or nursing homes
  
• helping people who are deaf, hard of hearing, blind or visually impaired
  
• helping people with mental health problems to live independently or in residential care
  
• helping people with learning disabilities to get the best out of life through support for work, day activities or residential services
  
• supporting people who are returning home after a stay in hospital
  
• helping people living with HIV

Support can be provided at home, at a day centre, at a care home and sometimes at a combination of these. We work with statutory organisations such as Islington Primary Care Trust, voluntary and community organisations such as Age Concern Islington and private agencies such as London Care to provide these services.

Staff that provide these varied and sometimes complex services include social workers, key workers, home carers, occupational therapists and rehabilitation workers.

The main goal of Adult Social Services is to support older people, disabled people and people with a long-term condition or illness to live as independently as posssible in the community, preferably in their own home.

If you want to speak to someone about getting support from Adult Social Services or about a service you already receive, please contact the Information and Access Team listed below.

Assessing Your Needs

Before we can arrange services for you, you will need to have an assessment. Initially we will gather some information over the phone and establish that an assessment is required and what type. If it is, an assessment at home will be carried out to identify your needs, and to decide whether you qualify for a service under the guidelines. A professional, such as a social worker or occupational therapist, will come to see you to carry out your assessment.

If you have a carer, we will listen carefully to their views during your assessment, and will take their needs into account. We will ask your carer whether they want a separate assessment of their needs.

If you qualify for services under the eligibility criteria, the assessment will be the basis for planning the services you could receive. 

For more information on the assessment process and eligibility criteria, click on the Needs Assessment link under the main navigation list on the left side of this page.

Charges for Care

All the services we provide to help people live at home cost money. These costs are met through a combination of Government grants, council tax and from the income raised from charging users for the services we provide. Islington Council wants to help as many people as it can to live at home independently and as safely as possible.

Usually there is a charge for support at home, but we will assess you to ensure that the charges for the care and support we provide are fair and affordable.

For more information, click on the Charges for Care link under the main navigation list on the left side of this page. 

Who To Contact

Information and Access Team - Access team for adult community care services, services for vulnerable adults, adults living with a physical disability and referrals to occupational therapy.

Information and Access Team
Tel: 020 7527 2299
Email: Information.Accessteam@islington.gov.uk
Minicom: 020 7527 6475

Online Self Assessment - You can now use the Internet to start the assessment process. This is called self-assessment. Self-assessment gives people the choice to assess their own needs or carry out an assessment on behalf of someone else. The completed form is automatically and securely sent to our Information and Access Team.

To complete an online self assessment form. Click on the 'Self-assessment on line' link in the right hand menu on this page.

Adults with mental health problems:

Canonbury Community Care Centre
68 Halliford Street
N1 3RH
Tel: 020 7527 8200
Minicom: 020 7527 3724

Elthorne Community Care Centre
17-23 Beaumont Rise
N19 3AX
Tel: 020 7527 7300
Minicom: 0207 527 7327

Adults with a learning disability:

Islington Learning Disabilities Partnership (ILDP)
Email: learning.disabilities@islington.gov.uk
Tel: 0202 7527 6600
Fax: 020 7527 6607
Minicom: 020 7527 6619

For more information about these and other services, including address details of your local Community Care Centres, click on the links under the main navigation list on the left side of this page. 

The Community Care Centres provide a range of social and health services to vulnerable adults so that they can live independently. They are open between 9am and 5pm, Monday to Friday.