Charges for Care

All the services we provide to help people live at home cost money. These costs are met through a combination of government grants, council tax and from the income raised from charging users for the services we provide.

Islington Council wants to help as many people as it can to live at home independently and as safely as possible. We also want the charges for the care and support that we provide to be fair and affordable. So, as well as working out any charge you may have to pay, we will also offer all charge-payers a free benefits check to make sure that they are getting all of the benefits they are entitled to claim.

If we think that you are entitled to extra money, we will help you to claim it and make sure that it is paid. We want to be clear as well as fair about the amount you will have.

Charges for Services

We charge for most care services, including:

• housework and shopping
• personal care in the home
• home bathing
• night settling
• some day care services
• sessional workers
• sleepover
• respite care at home
• recreational activities
• live-in worker
• Care Homes

If you are assessed as needing to be placed in a care home by Islington social services, our staff will make the necessary arrangements and your charge for your care home placement will be worked out. The amount you will pay depends on your financial circumstances. For more information, please refer to the 'Charges for Care Homes' document at the bottom of the page.

We also charge for long term housing support services provided under

the Supporting People scheme. These can include:

• warden schemes for older people
• community alarm scheme
• support worker/key worker services
• floating support service

Paying Your Charges

If you have a Home Care service you can pay by credit or debit card payments over the telephone for both residential and domiciliary payments. 

You can also pay by swipe card at your local post office or any post office in the UK. Your swipe cards can be used at local shops where you see the PP (Pay Point) sign. You can also pay by standing order or cheque on receipt of your invoice.

If you have family or friends in a residential or nursing home, or you have spent some time in a respite unit, you can pay your charges by standing order or cheque on receipt of your invoice.

If you would like any further information about our payment methods, or wish to pay for your care charges over the phone, contact: 0207 527 8979/8961/ 8939.

If you are having problems paying your care charges and would like advice we can arrange a home visit. Please do not hesitate to contact us.